Robotics Field Operations Associate

Serve Robotics; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Serve Robotics in Los Angeles is seeking an Operations Associate to ensure the effective operation of autonomous delivery robots. This hands-on role involves assisting robots in the field, performing light maintenance, and documenting incidents. Candidates should have a valid driver’s license and be comfortable working flexible hours. Join a diverse team focused on leveraging technology for efficient deliveries. Experience in last-mile delivery or robotics is preferred, along with skills in customer engagement and problem-solving.

Qualifications

• Valid drivers license is required.
• Capable of lifting and maneuvering items weighing up to 50 pounds.
• 1 year of experience in last-mile delivery or customer-facing industries preferred.

Responsibilities

• Maintain field readiness by supporting robots and ensuring timely order fulfillment.
• Assist in deployment processes, including preparation and inspection of robots.
• Document and track escalation tickets while maintaining clear communication.

Skills

Customer engagement

Driving mid-size vehicles

Problem-solving skills

Flexibility in working hours

Tools

Jira

Slack

Job description

Serve Robotics in Los Angeles is seeking an Operations Associate to ensure the effective operation of autonomous delivery robots. This hands-on role involves assisting robots in the field, performing light maintenance, and documenting incidents. Candidates should have a valid driver’s license and be comfortable working flexible hours. Join a diverse team focused on leveraging technology for efficient deliveries. Experience in last-mile delivery or robotics is preferred, along with skills in customer engagement and problem-solving.