Real-Time Alarm & Crisis Analyst – Seattle (On-Site)

Securitas USA; Seattle (WA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401K options

Paid time off

Paid family leave

Weekly pay

Referral program

Telemedicine

Discounts on childcare

Discounts on vehicles

Discounts on electronics

Discounts on cell plans

Discounts on travel

Uniforms provided

Paid training

Doggy day care discounts

Employee assistance program

Job summary

Securitas USA is seeking an Alarm Analyst for a full-time on-site role in Seattle, WA. The position focuses on real-time alarm monitoring, incident triage, and acting as the coordination lead when safety events occur.

You will work with client stakeholders to dispatch local responders and maintain critical communications. Ideal candidates have 1+ years in security and customer service, strong tech skills, and professional communication.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED required.
• 1+ years of experience in Security and 1+ years of experience in customer service.
• Strong computer / technology skills needed.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have strong verbal/written communication and professional demeanor.

Responsibilities

• Monitor real-time alarms and triage incidents as the central point of contact.
• Coordinate dispatch of Security Officers and engage local responders as needed.
• Maintain clear communication with client stakeholders and enterprise partners.
• Lead initial response workflows for safety concerns using SOPs.
• Ensure accurate, timely reporting and data flow to stakeholders.

Skills

Strong computer/technology skills

Education

High school diploma or GED

Job description

Securitas USA is seeking an Alarm Analyst for a full-time on-site role in Seattle, WA. The position focuses on real-time alarm monitoring, incident triage, and acting as the coordination lead when safety events occur.

You will work with client stakeholders to dispatch local responders and maintain critical communications. Ideal candidates have 1+ years in security and customer service, strong tech skills, and professional communication.