24/7 Security Operations Center Specialist Seattle On-Site

Securitas, Inc.; Seattle (WA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

Disability Insurance, Plus 401K

Paid Time Off - 40 hours after 1 year

Paid Family Leave - up to 12 weeks

Weekly Pay! - DailyPay Access

Referral Program

Telemedicine - Virtual Medical Care

Discounts on Childcare, Vehicles, ...

Free Uniforms & Paid Training

Doggy & Kitty Daycare Discounts

Employee Assistance Program & So Much

Job summary

Securitas, Inc. in Seattle, WA is seeking an experienced Security Operations Center Specialist to join our 24/7 team.

This full-time on-site role focuses on monitoring, researching, and assessing potential safety or security concerns to protect people, property, and information. You will work with cross-functional teams, respond to routine and emergency calls, coordinate patrols, document incidents, and help refine crisis protocols.

Qualifications

• 1+ years of professional experience in customer service and 1+ years of security
• Intermediate to advanced computer / technology skills
• Must be able to work independently and provide excellent customer service
• Must be able to conduct patrols throughout shift
• Must have the ability to remain calm under pressure and remain vigilant during shift
• Must be able to respond to emergencies with rapid / effective judgement and escalation

Responsibilities

• Continuously identify, assess, and monitor enterprise security risks and provide actionable information to leadership
• Collaborate with cross-functional teams to develop and implement security programs
• Monitor and respond to security, communications, and fire/life safety systems and alarms
• Receive and respond to routine and emergency calls via phone, intercom, and two-way systems
• Coordinate and dispatch security rovers and patrols and assess field reports
• Document routine and critical incidents using reporting systems and shift logs
• Assist in responses to major incidents and refine crisis management protocols
• Escalate complaints and critical events to upper leadership without delay
• Maintain control and logging of all Control Room equipment and keys
• Issue emergency notifications per site post orders
• Provide recommendations for productivity, cost reduction, and security enhancements

Skills

Customer service

Security experience

Computer skills

Independent worker

Calm under pressure

Decision making

Education

High School Diploma or GED

Job description

Securitas, Inc. in Seattle, WA is seeking an experienced Security Operations Center Specialist to join our 24/7 team.

This full-time on-site role focuses on monitoring, researching, and assessing potential safety or security concerns to protect people, property, and information. You will work with cross-functional teams, respond to routine and emergency calls, coordinate patrols, document incidents, and help refine crisis protocols.