Real-Time Alarm Analyst - On-Site Seattle

Securitas, Inc.; Seattle (WA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

Disability Insurance

401K Options

Paid Time Off

Paid Family Leave

Weekly Pay

Referral Program

Telemedicine

Discounts on childcare, vehicles, etc.

Free Uniforms & Paid Training

Doggy & Kitty Daycare Discounts

Employee Assistance Program

Job summary

Securitas is seeking an Alarm Analyst for an on-site role in Seattle, WA. The position involves real-time alarm monitoring, incident triage, and coordinating responses with local responders and client stakeholders.

The role emphasizes data-driven decision making, confidentiality, and strong communication. Candidates should be able to work a Friday–Monday evening schedule and pass pre-employment screening.

Qualifications

• Must have a high school diploma or GED.
• 1+ years of experience in Security and 1+ years in customer service.
• Strong computer/technology skills.
• Reliable, accountable, punctual, and with a strong work ethic.
• Professional verbal and written communication.

Responsibilities

• Monitor real-time alarms and use AI-enabled tools and multiple information sources.
• Identify, assess and escalate potential safety and security risks across the enterprise.
• Investigate and triage incoming system alarms; lead initial response workflows for safety concerns.
• Dispatch Security Officers and coordinate incident investigation and resolution.
• Coordinate with emergency services (fire, medical, law enforcement) as needed.
• Maintain real-time communication with client stakeholders to provide visibility of ongoing crises.
• Manage security data to support data-driven decisions across the global enterprise.

Skills

Strong computer technology skills

Reliability and punctuality

Communication skills

De-escalation skills

Education

High school diploma or GED

Job description

Securitas is seeking an Alarm Analyst for an on-site role in Seattle, WA. The position involves real-time alarm monitoring, incident triage, and coordinating responses with local responders and client stakeholders.

The role emphasizes data-driven decision making, confidentiality, and strong communication. Candidates should be able to work a Friday–Monday evening schedule and pass pre-employment screening.