Real Estate Post-Closing Clerk – Audit & Title Support

Knoxville-Tva-Employees-Credit-Union; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Knoxville TVA Employees Credit Union is seeking a detail‑oriented loan file auditor to verify documentation, signatures, and compliance across closed mortgage files.

Responsibilities include obtaining post-closing title policies, handling deeds and releases, HMDA reporting, and coordinating with attorneys and other third parties.

You will answer calls, greet members, cross-sell lending products, follow policies, and maintain professional conduct.

Qualifications

• High school diploma or GED required.
• 1+ years of clerical/administrative office experience.
• Previous title company experience preferred.

Responsibilities

• Audit closed loan files for missing documentation, signatures, etc.
• Obtain post-closing Lenders Title Policies.
• Receive Deed of Trust and Release of Lien from Register of Deeds office for each county.
• Complete HMDA reporting to the Federal Reserve Board.
• Contact attorneys or third parties for remaining documentation.
• Perform Government Monitoring on all mortgage files.
• Answer telephone promptly and greet members courteously before transferring them.
• Cross-sell other lending products and Credit Union services.
• Follow all Credit Union policies, procedures and regulations.
• Represent the Credit Union professionally in appearance, behavior and performance.
• Maintain regular and predictable attendance.
• Work cooperatively with others.
• All other duties as assigned.

Skills

Clerical experience

Administrative office experience

Education

High School Diploma or GED

Job description

Knoxville TVA Employees Credit Union is seeking a detail‑oriented loan file auditor to verify documentation, signatures, and compliance across closed mortgage files.

Responsibilities include obtaining post-closing title policies, handling deeds and releases, HMDA reporting, and coordinating with attorneys and other third parties.

You will answer calls, greet members, cross-sell lending products, follow policies, and maintain professional conduct.