Real Estate Front Desk Specialist

Transnation Title Agency; Grand Rapids (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Transnation Title Agency in Grand Rapids is seeking a professional Receptionist to join our downtown team. You will be the first point of contact for clients, visitors, and callers, creating a welcoming, professional experience.

You will manage the front desk, handle calls, coordinate appointments and closings, assist with documents, and provide general administrative support to keep the office running smoothly.

Qualifications

• Strong customer service and a welcoming demeanor.
• Excellent verbal and written communication.
• Attention to detail and ability to follow instructions.
• Dependable and able to manage multiple responsibilities.
• Ability to maintain privacy and confidentiality of information.
• Ability to read, understand, and work with business documents.

Responsibilities

• Greet clients, visitors, and guests in a warm, professional manner.
• Answer calls and direct to the appropriate team member.
• Receive, sort, and distribute mail, faxes, and emails.
• Complete E-recording documents and distribute/mail to the appropriate parties.
• Schedule and coordinate closings with clients and other parties.
• Maintain open communication with team about leads, questions, and concerns.
• Monitor office supplies and place orders as directed by the manager.
• Maintain a clean, organized front desk and reception area.
• Assist with general administrative and office support as needed.
• Maintain regular and predictable attendance.

Skills

Customer service

Verbal & written communication

Attention to detail

Dependable

Privacy & confidentiality

Reading business documents

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Transnation Title Agency in Grand Rapids is seeking a professional Receptionist to join our downtown team. You will be the first point of contact for clients, visitors, and callers, creating a welcoming, professional experience.

You will manage the front desk, handle calls, coordinate appointments and closings, assist with documents, and provide general administrative support to keep the office running smoothly.