Real Estate Executive Assistant

FYKES Realty Group; Nashville (TN); On-site; USD 60,000 - 85,000; Full time

Job summary

FYKES Realty Group in Nashville is seeking a Real Estate Executive Assistant who delivers exceptional client service by maintaining clear and proactive communication while managing systems that keep deals on track from contract to close.

You will handle contracts, seller prep, leasing, rent collection, vendor coordination, and basic tech support, with a calm, organized approach and strong attention to detail in a fast-paced real estate office.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and project management abilities.
• Customer service mindset with a service-based attitude.

Responsibilities

• Manage the client experience from agreement to close using our detailed checklist.
• Process all sale contracts to closing.
• Manage all new seller clients and prepare them for the market.
• Keep office, supplies, and files organized to support daily operations.
• Plan and execute client events to drive more business.
• Be the first point of contact for inquiries or complaints.
• Ensure post-closing disbursements, filing, and CRM data accuracy.
• Market occupied and vacant rental properties for lease.

Skills

Communication

Customer service

Organization

Project management

Real estate knowledge

License preferred

Job description

Who YOU Are The Real Estate Executive Assistant provides exceptional customer service to all clients through consistent communication and relationship building. This individual may exhibit some drive and desire to influence; however, the overriding marker of their behavior is persistence and stability. The Real Estate Executive Assistant is an individual who relishes the opportunity to keep clients on track to hit their goals by managing systems and keeping in touch with clients. They are deeply committed to completing tasks the right way and can stay calm among all the whirlwinds and urgent matters.

Reasons Not to Apply: You get overwhelmed by a long to-do list and believe interruptions are a huge nuisance You don’t get any joy from talking with and helping people (you’d rather work alone on a task) You aren’t comfortable handling difficult conversations with clients or team members You’re the one freaking out when something doesn’t go as planned You frequently need to borrow a pen during meetings You hate handling things on the phone

Responsibilities

Still reading? Okay, here is what you’ll be doing:

Manage the client experience from the agreement signed to the close of the contract or lease through excellent customer service and executing our detailed checklist Process all sale contracts to closing Manage all new seller clients, getting them ready to go on the market Keep office, supplies, and files organized - setting the stage for smooth daily operations Plan and execute client events to drive more business Be the first point of contact in handling customer inquiries or complaints Ensure that all post-closing disbursements, filing, and procedures take place Ensure accurate and timely client data in the company’s CRM system Marketing occupied and vacant rental properties for lease Manage all aspects of the rent collection process and property bills Handle all repair and maintenance requests from tenants Perform market analysis on rental comparisons to determine rental price points and communicate pricing with the property owner Manage the leasing process, including, but not limited to, determining rental price increases, communicating with the property owner, screening tenants, executing new leases Responsible for managing the eviction process when needed Oversee small rehab work at individual properties Responsible for maintaining good relationships with vendor partners and sourcing new vendor partners when needed Tackle minimal tech support - be the problem solver for technology in the office Compensation: $60,000 - $65,000 per year

Qualifications

Knowledge/Skills

Strong written and verbal communication skills Exceptional organizational and project management abilities Pushes for solutions Concerned about doing things the right way Calm under pressure Learning-based Service-based attitude College Graduate 1 – 3 years of customer service and/or management experience 3 – 5 years of administrative experience in a fast-paced environment Willing to get a Real Estate License Customer service or real estate sales background preferred

What You Earn

Compensation range is $60,000 - $85,000

Compensation

Base Salary + Bonus opportunities Profit Share eligibility. Flexibility in Weekly Schedule Compensation: $60,000 - $65,000 per year

• Still reading? Okay, here is what you’ll be doing:
• Manage the client experience from the agreement signed to the close of the contract or lease through excellent customer service and executing our detailed checklist
• Process all sale contracts to closing
• Manage all new seller clients, getting them ready to go on the market
• Keep office, supplies, and files organized - setting the stage for smooth daily operations
• Plan and execute client events to drive more business
• Be the first point of contact in handling customer inquiries or complaints
• Ensure that all post-closing disbursements, filing, and procedures take place
• Ensure accurate and timely client data in the company’s CRM system
• Marketing occupied and vacant rental properties for lease
• Manage all aspects of the rent collection process and property bills
• Handle all repair and maintenance requests from tenants
• Perform market analysis on rental comparisons to determine rental price points and communicate pricing with the property owner
• Manage the leasing process, including, but not limited to, determining rental price increases, communicating with the property owner, screening tenants, executing new leases
• Responsible for managing the eviction process when needed
• Oversee small rehab work at individual properties
• Responsible for maintaining good relationships with vendor partners and sourcing new vendor partners when needed
• Tackle minimal tech support - be the problem solver for technology in the office

Compensation

$60,000-$65,000 per year