Real Estate Coordinator | Office & Finance Support

Cook's Pest Control, Inc.; Lenoir City (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Retirement Plan with Company M​

Paid Time Off – Vacation/Sick Time + ~

Mentorship & Advancement opportunities

Job summary

Cook’s Pest Control, Inc. is seeking a Real Estate Coordinator to manage day-to-day office functions, perform clerical duties, and support accounting and HR tasks while delivering excellent customer service.

The role includes handling customer intake, coordinating property closings and inspections, and maintaining relationships with realtors and sales teams. Strong organizational skills and proficiency in Microsoft Office are essential.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills.
• Strong computer skills; proficient with Microsoft Office (Excel, Word, Outlook).
• Excellent organizational abilities; multitasking and prioritization.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication.
• Ability to work independently and as part of a team.

Responsibilities

• Answer incoming customer calls and route calls to the appropriate department.
• Complete initial new customer intake, enter basic customer information and route new customer information to the appropriate sales team member.
• Coordinate and assist in closing new and previous owner sales.
• Coordinate WIIR Inspections with the sales or service department.
• Prepare closing documents and agreements.
• Contact real estate agents involved with the sale of a property to obtain new owner information and establish relationships with realtors.
• Coordinate drive by opportunities for inspectors.
• Respond to customer account and billing questions or concerns.
• Contact customers regarding invalid payments and funding sources.
• Process customer payments received.
• Process vendor invoices, submit payment via credit card or submit payment request to Corporate Office as appropriate.
• Monitor past due accounts and contact customers for collections.
• Process account write-offs and termination of customer accounts as needed.
• Complete monthly warehouse and office supply order.
• Order business cards.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multitasking

Prioritization

Attention to detail

Teamwork

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Cook’s Pest Control, Inc. is seeking a Real Estate Coordinator to manage day-to-day office functions, perform clerical duties, and support accounting and HR tasks while delivering excellent customer service.

The role includes handling customer intake, coordinating property closings and inspections, and maintaining relationships with realtors and sales teams. Strong organizational skills and proficiency in Microsoft Office are essential.