Real Estate Agent Operations & Onboarding Specialist

PenFed Credit Union; Richmond (VA); Sur place; USD 24 000 - 48 000; Plein temps

Résumé du poste

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty) in Richmond, Virginia is seeking a Real Estate Agent Services Administrator II to provide operational, recruitment and administrative support to the Branch Manager and Sales Professionals of the office.

The role emphasizes collaboration with management, onboarding of new agents, managing listings and settlements, and contributing to advertising and social media initiatives, with a focus on organization, communication and compliance.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 5–7 years related experience; real estate/mortgage/title preferred.
• Proficient in Microsoft Office; Excel, Word, PowerPoint.
• Strong communication, organization and multitasking skills.
• Experience with AI is a plus.

Responsabilités

• Coordinate with Branch Management to create and execute agent recruiting campaigns.
• Engage potential agents in our agent acquisition pipeline.
• First point of contact for onboarding new agents.
• Liaise with management and new agents on 3–6 months of success management.
• Provide day-to-day office operations support and back-up for multiple offices.
• Maintain listings, sales, settlements, and related processes.
• Compile sales figures and forward to Corporate HQ as needed.
• Maintain MLS records for agent management.
• Support offices with supplies, billing, and event coordination.
• Assist with advertising, marketing and social media initiatives.
• Ensure compliance with federal, state and local laws and policies.

Connaissances

Microsoft Office

Communication skills

Multitasking

Organizational skills

Interpersonal skills

AI experience

Canva proficiency

Social media marketing

Formation

Bachelor’s Degree in related field

Outils

Excel

Word

PowerPoint

Email

Description du poste

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty) in Richmond, Virginia is seeking a Real Estate Agent Services Administrator II to provide operational, recruitment and administrative support to the Branch Manager and Sales Professionals of the office.

The role emphasizes collaboration with management, onboarding of new agents, managing listings and settlements, and contributing to advertising and social media initiatives, with a focus on organization, communication and compliance.