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Angus Council; United States; Hybride; USD 34 000 - 48 000; Plein temps

Résumé du poste

Angus Council is seeking two enthusiastic Business and Customer Support Advisors to join the Business and Customer Support Team. The roles will support high quality customer service across council services, delivering efficient administrative and customer support in a busy environment.

Based at Bruce House, Wellgate, Arbroath, these hybrid roles offer flexible working and short-term temporary contracts ending 30 April 2027 or 31 August 2027, with secondment options and opportunities to develop

Responsabilités

• Provide high-quality administrative and customer support to council services.
• Support customers and colleagues to improve service delivery in a busy environment.

Description du poste

Business and Customer Support Advisor (2) - ANG06392

Based at Bruce House, Wellgate, Arbroath.

These jobs are is workstyle 5.

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.

There are two positions available:

One position is temporary until no later than 30 April 2027.

One position is temporary until no later than 31 August 2027.

An exciting opportunity has become available within the Business and Customer Support Team. This team plays a vital role in ensuring the council delivers high quality services to our customers in line with current legislation and policy. It also provides valuable support across a variety of council services which helps these teams focus on delivering essential services to the people and communities of Angus.

We operate as one integrated team. While you may be appointed to a particular area, duties can change to meet service demand. Flexibility, collaboration, and a positive approach to change are essential.

We are looking to recruit two Business and Customer Support Advisors who will ensure that the team's resources are used effectively, encourage efforts to improve how we work, helping colleagues deliver a better experience for customers while driving changes to provide high quality administrative and customer support within a busy environment.

Internal and external applications on a secondment basis will be considered. You must have the approval of your line manager/organisation.

The Individual

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:

Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.