Business Support Administrator

Civic Recruitment Limited; Oklahoma; On-site; USD 28,000 - 36,000; Full time

Job summary

Civic Recruitment Limited is seeking a Business Support Administrator on a 3 months contract with a Local Authority in Lincoln. You will deliver administrative and clerical support across council services, ensuring efficient customer service and compliant information governance.

The role covers FOI and SAR administration, data entry, meeting coordination and general office tasks. You will work Monday to Friday with training based in the County Offices and a bi-weekly payment schedule.

Qualifications

• Administration or clerical experience.
• Experience using Microsoft Word and Excel.
• Experience dealing with customers by telephone, email or face to face.
• Data entry and records management skills.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Ability to manage workloads and meet deadlines.
• Experience supporting FOI or SAR processes desirable.
• Knowledge of data protection and information governance principles.

Responsibilities

• Provide administrative and clerical support across multiple service areas.
• Support FOI (Freedom of Information) and SAR (Subject Access Request) administration.
• Process and maintain sensitive information in line with data protection requirements.
• Undertake data entry and records management.
• Arrange meetings, training sessions and provide meeting support.
• Produce accurate notes, actions and minutes from meetings.
• Maintain council databases and internal systems.
• Handle customer enquiries via telephone, email and face to face.
• Support complaints administration and service applications.
• Assist with compliance checks and information governance processes.
• Process purchase orders, invoices and financial administration tasks.
• Provide filing, photocopying, typing and general office support.
• Support reception and mail services where required.
• Work collaboratively across teams to provide business support cover.

Skills

Data entry

Customer service

Attention to detail

Time management

Communication skills

Tools

Microsoft Office (Word, Excel)

Job description

Lincoln, United Kingdom | Posted on 14/10/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 Months Contract with a Local Authority

Job Purpose

As a Business Support Administrator, you will provide administrative, clerical and business support services across various council functions, helping to deliver efficient customer service, information management and compliance with council procedures.

Key Duties/Accountabilities

• Provide administrative and clerical support across multiple service areas.
• Support FOI (Freedom of Information) and SAR (Subject Access Request) administration.
• Process and maintain sensitive information in line with data protection requirements.
• Undertake data entry and records management.
• Arrange meetings, training sessions and provide meeting support.
• Produce accurate notes, actions and minutes from meetings.
• Maintain council databases and internal systems.
• Handle customer enquiries via telephone, email and face to face.
• Support complaints administration and service applications.
• Assist with compliance checks and information governance processes.
• Process purchase orders, invoices and financial administration tasks.
• Provide filing, photocopying, typing and general office support.
• Support reception and mail services where required.
• Work collaboratively across teams to provide business support cover.

Essential Experience Required

• Previous Administration, Business Support or Clerical experience.
• Experience using Microsoft Office including Word and Excel.
• Experience dealing with customers by telephone, email or face to face.
• Strong data entry and record management skills.
• Good written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage workloads and meet deadlines.
• Experience supporting FOI or SAR processes highly desirable.
• Knowledge of data protection and information governance principles.

Additional Information to Note

• Monday to Friday.
• Attendance at County Offices every Monday is mandatory.
• Initial training will be office-based.
• DBS Summary Form required.
• No tests or presentations required.
• We work on bi-weekly payment schedule.