Re-Entry Finance Specialist — Student Support & Aid Liaison

Arizona State University; Scottsdale (AZ); Presencial; USD 52 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare

Financial Security

Retirement

Tuition Reduction (ASU employee, their

Discounts

Resumo da oferta

Arizona State University EdPlus is seeking a detail‑oriented Re‑Entry Finance Specialist to join the Success Coaching Center. You will provide dedicated financial case management for former ASU students returning to enroll, handling aid, balances, and scholarship eligibility.

You will collaborate across campus to guide cases from identification to resolution, maintaining confidentiality and adherence to policy while supporting the university's re‑entry strategy.

Qualificações

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Responsabilidades

• Owns and manages complex financial re-entry cases from identification through resolution, including outstanding balances and holds.
• Serves as the Re-Entry team’s primary financial liaison, coordinating cases across Financial Aid Support Services, Student Business Services, Enrollment Services, academic units, and other university partners.
• Reviews student accounts and financial circumstances to identify barriers and escalation pathways; communicates complex financial information to students clearly.
• Manages scholarship and financial-support processes for returning students, including applications, eligibility review, fund coordination, and related enrollment requirements.
• Maintains accurate financial case tracking and documentation, including case-status reporting and follow-up on unresolved or escalated cases.
• Monitors case volume and trends; analyzes data to inform operational decisions and improve student return rates.

Formação académica

Bachelor's degree

Ferramentas

Salesforce

MS Office

Google Suite

Descrição da oferta de emprego

Arizona State University EdPlus is seeking a detail‑oriented Re‑Entry Finance Specialist to join the Success Coaching Center. You will provide dedicated financial case management for former ASU students returning to enroll, handling aid, balances, and scholarship eligibility.

You will collaborate across campus to guide cases from identification to resolution, maintaining confidentiality and adherence to policy while supporting the university's re‑entry strategy.