RCS Associate

Indiana University Health; Muncie (IN, IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Indiana University Health is seeking a Revenue Cycle Services specialist to deliver customer facing services at Ball Memorial Hospital in Muncie, IN. The schedule is Monday through Friday, 7:00 AM to 3:30 PM with a rotating Saturday every 3 weeks; on Saturdays you are off the preceding Friday.

The role involves scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, release of information and other frontline duties.

Qualifications

• At least one year of experience in hospital or physician Revenue Cycle.
• Working knowledge of patient registration and financial clearance.
• Strong interpersonal and problem solving skills.
• Excellent written and verbal communication.
• Ability to work within a team and maintain collaborative relationships.
• Ability to take initiative and meet objectives.

Responsibilities

• Deliver customer facing services within Revenue Cycle System Services.
• Handle scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, and release of information.
• Provide excellent customer service and meet productivity standards.

Skills

Revenue Cycle

Patient registration

Financial clearance

Interpersonal skills

Problem solving

Written communication

Verbal communication

Teamwork

Initiative

Goal orientation

Job description

Monday - Friday 7:00 AM - 3:30 PM Rotating every 3rd Saturday with same shift time. When working Saturday, you will be off that Friday before: On-site at Ball Memorial Hospital

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.