Registration Associate - Part Time

Indiana University Health; Bedford (IN); On-site; USD 19,000 - 25,000; Part time

Job summary

Indiana University Health is seeking a part-time Patient Access Registration team member to greet patients, register efficiently, and maintain confidentiality at Bedford/Paoli hospitals.

The role emphasizes strong communication, teamwork, and adherence to Revenue Cycle processes, with responsibilities spanning scheduling, insurance verification, and customer service as needed.

Qualifications

• At least one year of experience in hospital Revenue Cycle preferred.
• Strong interpersonal and problem solving skills.
• Excellent written and verbal communication; ability to work in a team.

Responsibilities

• Greet and assist patients in a friendly and professional manner
• Ensure timely and accurate patient registration
• Maintain patient records and confidentiality
• Provide information and answer patient inquiries
• Collaborate with medical staff to ensure smooth operations

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Problem solving

Job description

This position will float between Bedford and Paoli Hospital. Part-time, 20hrs a week.

Come join our Team! Our Bedford Team is looking for a dynamic individual to join our System Patient Access Registration Team! This role serves as the first point of contact for our patients and is crucial in ensuring a positive experience from the moment they walk through the door. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. Registration experiences is preferred but not required for the role.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Key Responsibilities:

• Greet and assist patients in a friendly and professional manner
• Ensure a timely and accurate patient registration
• Maintain patient records and confidentiality
• Provide information and answer patient inquiries
• Collaborate with medical staff to ensure smooth operations

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.