RCS Associate

IU Health; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

IU Health is seeking a check-in registration specialist at the Jackson St. Medical Office Building in Muncie, IN. The shift runs 8:00a–4:30p, Monday through Friday, with no weekends.

You will deliver revenue cycle services including scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, release of information, and customer service, while adhering to departmental productivity, quality, and service standards.

Qualifications

• Customer-facing registration experience preferred.
• Strong interpersonal and problem-solving abilities required.
• Excellent written and verbal communication skills necessary.
• Ability to work within a team and take initiative.

Responsibilities

• Schedule, register, verify insurance, and obtain prior authorization.
• Provide financial counseling and develop individual solutions.
• Handle cashiering and release of information.
• Deliver high-quality customer service and meet productivity/quality standards.

Skills

Customer service

Interpersonal skills

Problem solving

Communication

Teamwork

Initiative

Job description

Overview

This is a check-in registration position at Jackson St. Medical Office Building. The hours are 8:00a-4:30p M-F no weekends

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.