RCS Associate

Indiana University Health; Muncie (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Indiana University Health is seeking a check-in registration team member for the Jackson St. Medical Office Building in Muncie. The role supports Revenue Cycle System Services with scheduling, registration, and financial clearance, ensuring smooth patient flow and accurate financial interactions.

We value strong interpersonal skills, effective communication, and teamwork to meet daily objectives. The position operates Monday through Friday, with standard business hours and a commitment to

Qualifications

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

Responsibilities

• Delivery of customer facing services within Revenue Cycle System Services, including scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service.
• Adhere to departmental productivity, quality, and service standards in support of operational goals.

Skills

Interpersonal skills

Problem solving

Verbal communication

Written communication

Teamwork

Initiative

Job description

Overview

This is a check-in registration position at Jackson St. Medical Office Building. The hours are 8:00a-4:30p M-F no weekends. This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.