RCS Associate

Indiana University Health; Indianapolis (IN); Hybrid; USD 33,000 - 45,000; Full time

Job summary

Indiana University Health in Indianapolis is seeking a Revenue Cycle Scheduling Associate to deliver high-quality scheduling outcomes and exceptional patient experiences within the Revenue Cycle Centers. You will handle scheduling, patient inquiries, registration, and related financial interactions.

Hybrid role with mostly remote work and occasional on-site meetings at the Revenue Cycle Campus. At least one year of hospital or physician Revenue Cycle experience is preferred, with strong

Qualifications

• Experience in hospital Revenue Cycle preferred.
• Knowledge of patient registration and financial clearance.
• Strong written and verbal communication abilities.
• Ability to work in a team and take initiative.

Responsibilities

• Support Access Center operations.
• Handle scheduling, patient inquiries, registration, insurance verification, and financial counseling.

Skills

Interpersonal skills

Problem solving

Communication skills

Team collaboration

Job description

Overview

Location:

Hybrid, primarily remote with occasional onsite requirements at a Revenue Cycle Campus (ex: training, quarterly in-person meetings, etc)

Hours:

Days with shifts ranging from 7am - 7pm Monday-Friday and 8am-noon on Saturdays

This position is responsible for delivering high-quality scheduling outcomes alongside providing exceptional patient experiences within the Revenue Cycle System Patient Access Centers. Responsibilities may include, but are not limited to, scheduling, handling patient inquiries, registration, insurance verification, financial counseling/individual solutions, and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Main Function:

Support Access Center operations.

At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.