Rapid Response Medical Dispatcher

Emergency Telecommunicator Services; Farner (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for opportunities in Farner, TN. This role focuses on handling emergency calls, gathering location and incident information, and coordinating dispatch according to approved medical protocols.

Responsibilities include obtaining patient details, prioritizing responses, and providing protocol-based guidance while ensuring safety and data integrity.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or Equivalent

Emergency Medical Dispatcher Certification

CPR Certification

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for opportunities in Farner, TN. This role focuses on handling emergency calls, gathering location and incident information, and coordinating dispatch according to approved medical protocols.

Responsibilities include obtaining patient details, prioritizing responses, and providing protocol-based guidance while ensuring safety and data integrity.