Emergency Medical Dispatcher: Rapid 911 Response & Coordination

911 Emergency Communications; Maury City (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Maury City, TN is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance response. The role involves following dispatch protocols and providing instructions under supervision.

Applicants typically need a high school diploma or equivalent, with EMT/paramedic credentials not universally required. CPR training and sponsor training opportunities may apply; overtime and varied shifts are common in this field.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required or preferred before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

EMD certification (preferred or required)

Job description

911 Emergency Communications in Maury City, TN is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance response. The role involves following dispatch protocols and providing instructions under supervision.

Applicants typically need a high school diploma or equivalent, with EMT/paramedic credentials not universally required. CPR training and sponsor training opportunities may apply; overtime and varied shifts are common in this field.