Rapid-Response Logistics Sales Specialist

Neon Logistics; Chattanooga (TN); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Neon Logistics in Chattanooga is seeking a Sales Assistant to provide frontline support across operations, ensuring fast responses, accurate load builds, and reliable scheduling. This role acts as the flexible expert to cover surges and maintain top-notch service.

Ideal candidates thrive in a high-stakes, fast-paced environment, with a strong eye for detail and proactive communication with customers and internal teams. Join Neon in a downtown Chattanooga office that values agility and teamwork.

Qualifications

• Proven ability to work with extreme urgency and hit tight deadlines.
• Flexibility to switch between tasks and teams while staying accurate.
• Experience navigating logistics software, customer portals and internal databases.
• Commitment to owning work from load build to POD collection.
• Clear, concise, professional communication for internal and customer-facing work.

Responsibilities

• Rapid Response & Tender Management: respond to tenders in 15 minutes or less.
• Precision Load Building: translate data into accurate system loads with attention to details.
• Tactical Scheduling: manage appointment lifecycle and confirmations for drivers and warehouses.
• Digital Hub Management: maintain real-time updates in customer portals.
• Admin: lead POD collections and ensure swift billing cycle.
• End-of-Day Excellence: conduct EOD audits for loads with outstanding appointments.
• Customer Advocacy: provide white-glove service for inquiries and issue resolution.

Skills

Urgency mindset

Adaptability

Technical proficiency

Accountability

Communication

Job description

Neon Logistics in Chattanooga is seeking a Sales Assistant to provide frontline support across operations, ensuring fast responses, accurate load builds, and reliable scheduling. This role acts as the flexible expert to cover surges and maintain top-notch service.

Ideal candidates thrive in a high-stakes, fast-paced environment, with a strong eye for detail and proactive communication with customers and internal teams. Join Neon in a downtown Chattanooga office that values agility and teamwork.