Sales Assistant: Rapid Logistics Support Specialist

Neon Logistics; Chattanooga (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Downtown Chattanooga office

Growth opportunities

Casual dress code

Job summary

Neon Logistics in Chattanooga is hiring a Sales Assistant to support a fast-paced logistics operation. You will adapt to daily surges, manage tender response, load building, and appointment coordination while maintaining accurate data across systems and portals.

You will act as a frontline, customer-facing advocate, ensuring timely PODs, billing accuracy, and proactive issue resolution in a dynamic outdoor-admission environment.

Qualifications

• A fast-paced mindset with urgency and accuracy.
• Ability to adapt quickly to varying tasks and teams.
• Familiarity with logistics software and portals is a plus.
• Ownership of work from start to finish on shipments and PODs.
• Strong, clear communication with internal teams and customers.

Responsibilities

• Respond to tenders rapidly to capture opportunities.
• Translate shipment data into accurate system loads.
• Schedule and confirm appointments, coordinating drivers and warehouses.
• Manage customer portals and provide real-time updates.
• Lead POD collection and ensure swift billing cycles.
• Perform end-of-day load audits for next-day clarity.
• Deliver white-glove customer service and inquiries resolution.

Skills

Fast-paced

Adaptable

Tech savvy

Accountable

Clear communication

Job description

Neon Logistics in Chattanooga is hiring a Sales Assistant to support a fast-paced logistics operation. You will adapt to daily surges, manage tender response, load building, and appointment coordination while maintaining accurate data across systems and portals.

You will act as a frontline, customer-facing advocate, ensuring timely PODs, billing accuracy, and proactive issue resolution in a dynamic outdoor-admission environment.