Rapid-Response Emergency Medical Dispatcher

County Emergency Communications; Cunningham (TX); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Cunningham, TX is seeking Emergency Medical Dispatchers to support urgent medical calls. This role involves gathering patient and incident details, assigning response priorities, and coordinating EMS resources under approved protocols.

Depending on training and assignment, you may provide certified instructions before responders arrive. The position may require overnight shifts, weekends, and overtime as part of a continuous operation.

Qualifications

• High school diploma or equivalent required; EMD certification preferred or required by vacancy.
• Experience with medical dispatch protocols and decision-making is valued.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm caller location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Call handling

Communication skills

Education

High school diploma

EMD certification

Tools

EMD system

Job description

County Emergency Communications in Cunningham, TX is seeking Emergency Medical Dispatchers to support urgent medical calls. This role involves gathering patient and incident details, assigning response priorities, and coordinating EMS resources under approved protocols.

Depending on training and assignment, you may provide certified instructions before responders arrive. The position may require overnight shifts, weekends, and overtime as part of a continuous operation.