Emergency Medical Dispatcher: Rapid 911 Communications Pro

County Emergency Communications; Crockett (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Certification support

Shift premiums

Job summary

County Emergency Communications in Crockett, TX, seeks Emergency Medical Dispatchers to gather patient and incident data, establish response priorities, and support coordination of emergency medical resources.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions. A high school diploma or equivalent is commonly required, with sponsored training or dispatcher certification often needed before appointment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

EMD protocol knowledge

Job description

County Emergency Communications in Crockett, TX, seeks Emergency Medical Dispatchers to gather patient and incident data, establish response priorities, and support coordination of emergency medical resources.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions. A high school diploma or equivalent is commonly required, with sponsored training or dispatcher certification often needed before appointment.