EMS Dispatcher: Rapid Response & Critical Care Coordination

County Emergency Communications; Springtown (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Springtown, TX seeks Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive critical calls, verify locations and patient details, and guide responders using approved protocols.

Applicants should have a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required. Vaccinations and background checks may apply, with overtime and varied shifts common.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Springtown, TX seeks Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive critical calls, verify locations and patient details, and guide responders using approved protocols.

Applicants should have a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required. Vaccinations and background checks may apply, with overtime and varied shifts common.