Rapid-Response Emergency Medical Dispatcher

County Emergency Communications; Crosby (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Crosby, PA seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. You will verify locations, collect critical data, and guide responders using approved dispatch protocols. Training and certification requirements vary by vacancy.

Employees may work overnight shifts, weekends, and overtime as needed, with continuous EMS operations and strict oversight of protocols and patient confidentiality.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal; check vacancy specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Multitasking

Education

High School Diploma or GED

EMD Certification preferred

Job description

County Emergency Communications in Crosby, PA seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. You will verify locations, collect critical data, and guide responders using approved dispatch protocols. Training and certification requirements vary by vacancy.

Employees may work overnight shifts, weekends, and overtime as needed, with continuous EMS operations and strict oversight of protocols and patient confidentiality.