Emergency Medical Dispatcher - Fast-Paced 911 Coordination

County Emergency Communications; Bradford (PA); On-site; USD 35,000 - 62,000; Full time

Benefits offered by this job

Insurance Coverage

Retirement Benefits

Paid Leave

Continuing Education

Certification Support

Shift Premiums

Job summary

County Emergency Communications in Crosby, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather essential information, and coordinate EMS resources. The role involves applying approved protocols and coordinating with responders to ensure timely help while maintaining patient confidentiality.

The position emphasizes rigorous documentation, adherence to dispatch protocols, and potential overtime.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required or preferred depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification

Job description

County Emergency Communications in Crosby, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather essential information, and coordinate EMS resources. The role involves applying approved protocols and coordinating with responders to ensure timely help while maintaining patient confidentiality.

The position emphasizes rigorous documentation, adherence to dispatch protocols, and potential overtime.