Rapid-Response 911 Dispatcher — Calm Under Pressure

911 Emergency Communications; Wellston (OK); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Job summary

911 Emergency Communications seeks skilled dispatchers in Davenport, OK. You will handle emergency and nonemergency calls, verify locations and details, and coordinate responders using agency procedures. The role requires calm, focused communication across multiple systems and strict information handling.

Required are a high school diploma or equivalent and the ability to type accurately. Training, testing, and background checks apply, with shifts including nights and overtime as needed.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Useful skills include accurate typing, active listening, clear speech, and basic computer proficiency.
• The official announcement determines required testing scores, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing

Clear speech

Organize information under pressure

Calm under pressure

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

911 Emergency Communications seeks skilled dispatchers in Davenport, OK. You will handle emergency and nonemergency calls, verify locations and details, and coordinate responders using agency procedures. The role requires calm, focused communication across multiple systems and strict information handling.

Required are a high school diploma or equivalent and the ability to type accurately. Training, testing, and background checks apply, with shifts including nights and overtime as needed.