Calm-Under-Pressure 911 Dispatcher for Public Safety

County Emergency Communications; Osborn (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Osborn, MO seeks an 911 Emergency Dispatcher. You will handle emergency and nonemergency calls, verify locations and details, and coordinate responders using CAD and radio systems. The role requires calm communication and meticulous data handling.

A high school diploma or GED is commonly required, with benefits including health coverage and retirement plans. Candidates should be prepared for rotating shifts and potential overtime as needed.

Qualifications

• High school diploma or GED commonly required.
• Ability to type accurately and listen actively under pressure.
• Basic computer skills and information prioritization are essential.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as situations change.
• Provide caller instructions within training limits, and protect confidential information.
• Maintain accurate records and comply with information-security requirements.

Skills

Typing

Active Listening

Clear Speech

Calm Under Pressure

Multitasking

Education

High School Diploma or GED

Job description

County Emergency Communications in Osborn, MO seeks an 911 Emergency Dispatcher. You will handle emergency and nonemergency calls, verify locations and details, and coordinate responders using CAD and radio systems. The role requires calm communication and meticulous data handling.

A high school diploma or GED is commonly required, with benefits including health coverage and retirement plans. Candidates should be prepared for rotating shifts and potential overtime as needed.