Emergency Dispatch Specialist — 9-1-1 Communications Pro

Frederick County Government, Maryland; Frederick (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Vacation leave

Sick leave with carryover

11 paid holidays + 2 floating holidays

Health insurance with HSA

Job summary

Frederick County Government is seeking a skilled Emergency Communications Specialist to receive and process 9-1-1 calls and non-emergency inquiries. The role involves coordinating dispatch of police, fire, and EMS resources using CAD and related systems.

Ideal candidates will have a high school diploma, a valid driver's license, and the ability to perform under pressure, with strong communication skills and situational awareness.

Qualifications

• High school graduation or equivalent.
• Ability to work in a high-stress public safety environment.
• Possession of a valid driver’s license.

Responsibilities

• Receive emergency and non-emergency calls and gather essential information.
• Coordinate dispatch of emergency personnel and equipment.
• Operate CAD and other public safety software to track incidents.

Skills

Emergency dispatch

Public safety

Multitasking

Communication clarity

Education

High school diploma or equivalent

Tools

CAD system

Computer software

Job description

Frederick County Government is seeking a skilled Emergency Communications Specialist to receive and process 9-1-1 calls and non-emergency inquiries. The role involves coordinating dispatch of police, fire, and EMS resources using CAD and related systems.

Ideal candidates will have a high school diploma, a valid driver's license, and the ability to perform under pressure, with strong communication skills and situational awareness.