Rapid Rehousing Service Coordinator—Survivor-Focused

House of Ruth Maryland; Baltimore (MD); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

House of Ruth Maryland seeks a Safe Homes Service Coordinator to support survivors enrolled in Rapid Rehousing. You will assess participants, develop individualized housing plans, and coordinate with landlords and partners to secure safe placements.

The role emphasizes trauma-informed practice, cultural humility, and community-based home visits, with a hybrid schedule and travel across the region.

Qualifications

• Two years of paid or volunteer experience providing counseling, case management, or victim centered advocacy.
• Oral and written fluency in English.
• Excellent interpersonal skills with diverse individuals including victims, donors, and service providers.
• Demonstrated ability to juggle multiple tasks and timelines.
• Clean driving record and reliable transportation.
• Must pass Criminal Background Check.
• Experience in direct service with Latinx immigrant community.
• Knowledge of intimate partner and sexual violence.
• Knowledge of local human services programs and housing resources.

Responsibilities

• Manage a caseload of participants enrolled in the Safe Homes Rapid Rehousing program, providing survivor-centered, culturally responsive service coordination.
• Conduct comprehensive intakes and ongoing assessments; develop, implement, and monitor individualized service plans focused on housing stability, safety, and self-sufficiency.
• Coordinate services with internal programs and external providers, ensuring timely access to housing, financial assistance, supportive services, and community resources.
• Provide crisis intervention, safety planning, and short-term supportive service coordination to participants experiencing housing instability, safety concerns, or acute stressors.
• Assist program management with data collection, reporting, and narrative development for grants, monitoring, and funding applications.
• Facilitate participant access to agency and community-based services, convening case conferences or team meetings as needed to coordinate care.
• Conduct home and community visits, including visits to temporary hotel placements, in environments determined to be safe.
• Distribute material goods in accordance with program policies and procedures.
• Provide emergency relief and back‑up coverage as needed to ensure continuity of services.

Skills

Counseling

Case management

Victim-centered advocacy

Fluency in English

Interpersonal skills

Time management

Education

Associate degree in Human Services

Job description

House of Ruth Maryland seeks a Safe Homes Service Coordinator to support survivors enrolled in Rapid Rehousing. You will assess participants, develop individualized housing plans, and coordinate with landlords and partners to secure safe placements.

The role emphasizes trauma-informed practice, cultural humility, and community-based home visits, with a hybrid schedule and travel across the region.