Trauma-Informed Rapid Re-Housing Case Manager

Shelter House; Chantilly (VA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K contributions with 4% employer-mp

13 Paid Holidays, 2 Floating Holidays,

Two semi-annual team building events

Job summary

Shelter House in Chantilly, VA is seeking a Rapid Re-Housing Case Manager (FT) to join the Domestic Violence Supportive Housing program. The case manager helps survivors obtain and maintain safe housing, coordinates wraparound services, and uses a client-centered, trauma-informed approach to support long-term stability.

Qualifications include a bachelor’s degree in social work or related field (or commensurate experience) and strong communication skills.

Qualifications

• Bachelor’s degree in social work/human services/related field or commensurate experience.
• Strong written and oral communication skills.
• Ability to prioritize competing priorities and make sound judgements.
• Ability to complete tasks while navigating frequent interruptions.
• Flexibility to work outside of normal business hours when needed (excluding weekends).

Responsibilities

• Collaborate with clients to evaluate safety and housing needs and develop individualized goals.
• Maintain a caseload of 12-18 clients with trauma-informed services.
• Provide mobile advocacy by meeting clients in community locations.
• Educate clients on safety plans and dynamics of domestic violence.
• Identify resources to increase physical and emotional safety.
• Assist clients with protective orders and court accompaniment.
• Develop sustainable budgets and connect to financial literacy programs.
• Provide housing search assistance and attend tours.
• Build relationships with local properties and landlords.
• Explain tenant rights and housing discrimination law.
• Coordinate monthly rental assistance and track payments.
• Document communications and update client files regularly.
• Ensure services align with agency policies, grants, and regulations.
• Partner with community providers to deliver wraparound services.
• Participate in trainings, meetings, and supervision sessions.

Skills

Written communication

Oral communication

Trauma-informed approach

Client-centered work

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Job description

Shelter House in Chantilly, VA is seeking a Rapid Re-Housing Case Manager (FT) to join the Domestic Violence Supportive Housing program. The case manager helps survivors obtain and maintain safe housing, coordinates wraparound services, and uses a client-centered, trauma-informed approach to support long-term stability.

Qualifications include a bachelor’s degree in social work or related field (or commensurate experience) and strong communication skills.