Ramp Supervisor & Training Lead

Piedmont Airlines, Inc.; Richmond (VA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid training

401(k)

Vacation

Employee travel on partner network

Job summary

Piedmont Airlines, Inc. is seeking a Ramp Supervisor in the Ground Handling Department to manage operational activities and mentor ramp staff. The role emphasizes hands‑on training, scheduling, and ensuring high standards of service for customers and airline partners.

The ideal candidate will have strong organizational skills, conflict‑resolution ability, and proficiency with Microsoft Office. Experience with QIK and Sabre is preferred, and a Bachelor’s degree is encouraged.

Qualifications

• Strong organizational skills and the ability to multi‑task
• Experience training or supervising staff
• Familiarity with Microsoft Office Suite (Outlook, Excel, Word)

Responsibilities

• Provide oversight and on‑the‑job training for ramp staff
• Create schedules and coordinate training materials
• Coach staff and manage performance with managers
• Ensure on‑time performance and quality customer service
• Administer daily/weekly/monthly operational reports

Skills

Leadership

Training delivery

Multi-tasking

Conflict resolution

Microsoft Office

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Sabre

Job description

Piedmont Airlines, Inc. is seeking a Ramp Supervisor in the Ground Handling Department to manage operational activities and mentor ramp staff. The role emphasizes hands‑on training, scheduling, and ensuring high standards of service for customers and airline partners.

The ideal candidate will have strong organizational skills, conflict‑resolution ability, and proficiency with Microsoft Office. Experience with QIK and Sabre is preferred, and a Bachelor’s degree is encouraged.