Ramp Operations Supervisor & Training Lead

Piedmont Airlines, Inc.; Huntsville (AL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines net

Medical and dental

Job summary

Piedmont Airlines, Inc. in Huntsville, AL is seeking a Ramp Supervisor to lead the Ground Handling Department, oversee training, create schedules, and ensure on-time performance with top customer service.

You will coach staff, coordinate with mentors, and enforce policies while adapting to operational changes. A Bachelor’s degree is preferred; proficiency in Microsoft Office is required; weekend and night shifts may apply.

Qualifications

• Oversee ramp training and onboarding for new hires and recurrent training.
• Ability to create and coordinate schedules for staff and shifts.
• Defuse conflicts and coach staff while enforcing department policies.

Responsibilities

• Provide oversight and on-the-job training for ramp staff.
• Conduct briefs and distribute training materials to mentors.
• Create and coordinate staff schedules.
• Provide hands-on support to Training Department and feedback to managers.
• Approve employees for duty after training completion.
• Coach staff for career development and performance.
• Monitor for non-compliance and apply disciplinary action as needed.
• Align daily routines with company culture and goals.
• Manage a diverse staff with varied duties.
• Prepare daily/weekly/monthly operational reports.

Skills

Microsoft Office

Leadership

Conflict resolution

Multi-tasking

Independent work

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

Sabre

QIK

Job description

Piedmont Airlines, Inc. in Huntsville, AL is seeking a Ramp Supervisor to lead the Ground Handling Department, oversee training, create schedules, and ensure on-time performance with top customer service.

You will coach staff, coordinate with mentors, and enforce policies while adapting to operational changes. A Bachelor’s degree is preferred; proficiency in Microsoft Office is required; weekend and night shifts may apply.