Ramp Service Agent - Driver/Equipment Operator

Grant Aviation, Inc.; Bethel (AK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision

Company-paid life insurance and AD&D

PTO and paid holidays

Flight benefits

401(k) program

Employee assistance program

HSA for qualified plans

Voluntary life insurance and AD&D

Voluntary short- and long-term disability

Voluntary accident, critical illness, and hospital indemnity

Job summary

Grant Aviation, Inc. is seeking a Ramp Service Agent in Bethel, Alaska. This position involves safely shuttling passengers and operating various ground service equipment like loaders and tugs. Candidates must have a valid driver’s license and a clean driving record.

The role offers a range of benefits including medical, dental, and vision insurance, PTO, flight benefits, and a 401(k) program. If you are safety-minded with strong customer service skills, we encourage you to apply.

Qualifications

• Ability to safely operate vehicles and equipment with strong situational awareness.
• Deliver friendly, positive customer interactions.
• Ability to lift up to 70 pounds.
• Meet all requirements to work in the U.S. and pass a 10-year background check.

Responsibilities

• Safely shuttle passengers to and from airport facilities.
• Operate ground service equipment, including loaders and tugs.
• Assist with customer service issues.
• Process inbound and outbound mail shipments.

Skills

Safe vehicle operation

Customer service skills

Situational awareness

Verbal and written communication skills

Job description

Ramp Service Agent - Driver/Equipment Operator

Grant Aviation is looking for Ramp Service Agents with strong driving skills and a safety‑first mindset to join our team. This position plays a key role in our ground and ramp operations, shuttling passengers and operating a variety of other equipment.

Because driving is a major part of the role, you must have a valid driver’s license and a clean driving record.

What You’ll Do:

• Safely shuttle passengers to and from airport facilities.
• Operate ground service equipment, including passenger vehicles, loaders, tugs, and forklifts.
• Assist with customer service issues.
• Assist passengers with special needs.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email or over the phone.
• Complete other duties as required by management.

What You Bring:

• Ability to safely operate vehicles and equipment with strong situational awareness.
• Deliver friendly, positive customer interactions.
• Use basic computer systems and learn new systems quickly.
• Clear verbal and written communication skills.
• Ability to lift up to 70 pounds.
• Work varied shifts, including nights, weekends, and holidays.
• Meet all requirements to work in the U.S. and pass a 10‑year background check.
• A valid driver’s license and clean driving record is required.

Your Perks:

• Medical, dental, and vision.
• Company‑paid life insurance and AD&D.
• PTO and paid holidays.
• Flight benefits.
• 401(k) program.
• Employee assistance program.
• HSA for qualified plans.
• Voluntary life insurance and AD&D.
• Voluntary short‑ and long‑term disability.
• Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: [e-mail].