Ramp Service Agent

Grant Aviation; Alaska; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Company-paid life insurance

PTO and paid holidays

Flight benefits

401(k) program

Job summary

A regional air carrier in Alaska is seeking a Ramp Service Agent. This role involves assisting customers, operating material handling equipment, and processing cargo and mail shipments. The ideal candidate should have strong communication skills, the ability to lift 70 pounds, and basic computer proficiency. Comprehensive benefits package offered, including medical, flight benefits, and a 401(k).

Qualifications

• Interact with customers in a friendly and positive manner.
• Lift 70 pounds as required.
• Pass a 10-year background check and work in the U.S.

Responsibilities

• Assist with customer service issues.
• Operate material handling equipment such as forklifts.
• Process inbound and outbound mail shipments.

Skills

Customer interaction

Basic computer functions

Physical ability to lift 70 pounds

Verbal and written communication

Microsoft Office proficiency

Tools

Forklift operation

Telephone and email systems

Job description

Ramp Service Agent at Grant Aviation

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971, providing scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation serves around 400 employees and is committed to creating a safe, friendly, and reliable travel experience for its customers, employees, and communities.

Responsibilities

• Assist with customer service issues.
• Assist passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by e‑mail, or over the phone.
• Complete other duties as required by management.

Qualifications

• Interact with customers in a friendly and positive manner.
• Perform basic computer functions and operations.
• Lift 70 pounds.
• Operate telephone, e‑mail, and internal-based programs.
• Operate material handling equipment such as forklifts.
• Produce effective verbal and written communication skills.
• Use Microsoft Office with ability to learn and master new computer programs.
• Work shifts that include nights and weekends.
• Pass a 10‑year background check and work in the U.S.

Benefits

• Medical, dental, and vision.
• Company‑paid life insurance and AD&D.
• PTO and paid holidays.
• Flight benefits.
• 401(k) program.
• Employee assistance program.
• HSA for qualified plans.
• Voluntary life insurance and AD&D.
• Voluntary short‑ and long‑term disability.
• Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: [e-mail].

If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible!

Candidates may be subject to pre‑employment background checks and drug testing as a condition of employment.