Ramp Service Agent

Grant Aviation, Inc.; Alaska; On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision

Company-paid life insurance and AD&D

PTO and paid holidays

Flight benefits

401(k) program

Employee assistance program

HSA for qualified plans

Voluntary short- and long-term disability

Job summary

An Alaskan regional air carrier is seeking a Ramp Service Agent to assist with customer service, cargo handling, and operational tasks. Candidates should comfortably lift 70 pounds, have effective communication skills, and be able to work various shifts, including nights and weekends. This role includes perks like medical benefits, flight privileges, and a 401(k) program.

Qualifications

• Interact with customers in a friendly and positive manner.
• Work shifts that include nights and weekends.
• Pass a 10-year background check and work in the US.

Responsibilities

• Assist with customer service issues.
• Operate material handling equipment such as forklifts.
• Receive, process, store, and load or unload cargo.

Skills

Customer service

Material handling

Basic computer skills

Effective communication

Ability to lift 70 pounds

Tools

Forklifts

Microsoft Office

Job description

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 360 people.

We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.

Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.

POSITION: Ramp Service Agent

Do you desire to:

• Assist with customer service issues.
• Assist passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Complete other duties as required by management.

You ideally can:

• Interact with customers in a friendly and positive manner.
• Perform basic computer functions and operations.
• Lift 70 pounds.
• Operate telephone, email, and internal based programs.
• Operate material handling equipment such as forklifts.
• Produce effective verbal and written communication skills.
• Use Microsoft Office with ability to learn and master new computer programs.
• Work shifts that include nights and weekends.
• Pass a 10-year background check and work in the US.

Your Perks:

• Medical, dental, and vision.
• Company-paid life insurance and AD&D.
• PTO and paid holidays.
• Flight benefits.
• 401(k) program.
• Employee assistance program.
• HSA for qualified plans.
• Voluntary life insurance and AD&D.
• Voluntary short- and long-term disability.
• Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: [e-mail].

If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible!

Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.