Ramp Agent

Grant Aviation, Inc.; Bethel (AK); On-site; USD 21,000 - 30,000; Full time

Job summary

Grant Aviation, Inc. is seeking a Ramp Agent to support customer service and cargo handling at Bethel, Alaska. The role involves assisting passengers, handling cargo, and processing mail shipments.

Ideal candidates will be able to work night and weekend shifts, lift up to 70 pounds, and operate basic computer programs. The position supports flight operations and cargo management in a fast-paced airport environment.

Qualifications

• Customer service experience or aptitude for helping passengers.
• Basic computer skills to input data and look up information.
• Ability to communicate clearly, both verbally and in writing.
• Willingness to work night and weekend shifts.
• Ability to lift up to 70 pounds as required.

Responsibilities

• Assist customers with service issues and passenger needs.
• Assist passengers with special needs and provide support at the airport.
• Operate material handling equipment such as forklifts in cargo areas.
• Receive, process, store and load/unload cargo and mail shipments.
• Process inbound and outbound mail shipments and related paperwork.
• Interface with customers in person, by email, or by phone.

Skills

Customer service

Basic computer skills

Verbal and written communication

Work nights and weekends

Teamwork

Tools

Forklift operation

Microsoft Office

Job description

Ramp Agent

Grant Aviation's goal is to make travel safe, easy, and comfortable. They offer competitive fares, a generous baggage allowance, free ticketing changes and fully transferable tickets.

Do you desire to:

• Assist with customer service issues.
• Assisting passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Other duties as required by management.

You ideally can:

• Interact with customers in a friendly and positive manner.
• Perform basic computer functions and operations.
• Lift 70 pounds.
• Operate telephone, email, and internal based programs.
• Operate material handling equipment such as forklifts.
• Produce effective verbal and written communication skills.
• Use Microsoft Office with ability to learn and master new computer programs.
• Work shifts that include nights and weekends.
• Pass a 10-year background check and work in the US.

Grant Aviation is an equal opportunity employer that is committed to the inclusion and all dimensions of diversity. Employment decisions will be made based on business needs, job requirements and qualifications; without regard to age, race, ethnicity, national origin, religion, gender, sexual orientation, disability, medical history, or status as a protected veteran.

Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.