Ramp Service Agent

Grant Aviation, Inc.; Unalaska (AK); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision.

Company-paid life insurance and AD&D.

PTO and paid holidays.

Flight benefits.

401(k) program.

Employee assistance program.

HSA for qualified plans.

Voluntary life insurance and AD&D.

Voluntary short- and long-term-disabil

Voluntary accident, critical illness,

Descripción de la vacante

Grant Aviation is seeking a Ramp Service Agent to support customer service, assist passengers with special needs, and handle cargo and mail processing at our Alaska bases. The role requires basic computer skills, ability to lift 70 pounds, and flexibility to work nights and weekends.

You will operate forklifts and other equipment, input data into internal systems, and communicate with customers via in-person, email, or phone interactions. A background check and US work eligibility are required.

Formación

• Must be able to pass a 10-year background check and work in the US.
• Ability to lift 70 pounds.
• Strong verbal and written communication skills.

Responsabilidades

• Assist with customer service issues.
• Assist passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Complete other duties as required by management.

Conocimientos

Customer service

Verbal & written communication

Basic computer skills

Lift 70 lbs

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people.

We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.

Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.

POSITION: Ramp Service Agent

Do you desire to:

• Assist with customer service issues.
• Assist passengers with special needs.
• Operate material handling equipment such as forklifts.
• Receive, process, store and load or unload cargo.
• Process inbound and outbound mail shipments.
• Process various reports and computer data input.
• Interface with customers in person, by email, or over the phone.
• Complete other duties as required by management.

You ideally can:

• Interact with customers in a friendly and positive manner.
• Perform basic computer functions and operations.
• Lift 70 pounds.
• Operate telephone, email, and internal based programs.
• Operate material handling equipment such as forklifts.
• Produce effective verbal and written communication skills.
• Use Microsoft Office with ability to learn and master new computer programs.
• Work shifts that include nights and weekends.
• Pass a 10-year background check and work in the US.

Your Perks:

• Medical, dental, and vision.
• Company-paid life insurance and AD&D.
• PTO and paid holidays.
• Flight benefits.
• 401(k) program.
• Employee assistance program.
• HSA for qualified plans.
• Voluntary life insurance and AD&D.
• Voluntary short- and long-term disability.
• Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: [e-mail].

Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.