Ramp Operations & Training Supervisor

Piedmont Airlines; City of Albany (NY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines'ネット

Job summary

Piedmont Airlines in Albany, NY is seeking a Ramp Supervisor to manage the Ground Handling Department's operations, supervise staff, and coordinate training and schedules. The role emphasizes ensuring on-time performance and high-quality customer service.

The ideal candidate will have strong organizational skills, the ability to defuse conflicts, and proficiency with Microsoft Office. A background in airline operations and a bachelor's degree are preferred; weekend/night shifts are required.

Qualifications

• Outstanding organizational skills and ability to multi-task.
• Ability to work with all levels of management and support staff.
• Familiarity with Microsoft Office Suite and airline operations knowledge.

Responsibilities

• Provide oversight and hands-on training for new hires and recurrent training.
• Conduct briefing and distribution of training material/checklists to mentors.
• Create and coordinate schedules.
• Provide hands-on assistance to the Training Department and give feedback to managers.
• Supervise and monitor personnel to ensure on-time performance and quality service.

Skills

Organizational skills

Conflict resolution

Multi-tasking

Interpersonal skills

Education

Bachelor’s Degree in Aviation

Bachelor’s Degree in Business

Tools

QIK

Sabre

Microsoft Office

Job description

Piedmont Airlines in Albany, NY is seeking a Ramp Supervisor to manage the Ground Handling Department's operations, supervise staff, and coordinate training and schedules. The role emphasizes ensuring on-time performance and high-quality customer service.

The ideal candidate will have strong organizational skills, the ability to defuse conflicts, and proficiency with Microsoft Office. A background in airline operations and a bachelor's degree are preferred; weekend/night shifts are required.