Ramp Operations Lead & Training Coach

Piedmont Airlines; Charlotte (NC); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Job summary

Piedmont Airlines is seeking a Ramp Supervisor in Charlotte, NC to oversee ramp operations and training within the Ground Handling Department. The role manages schedules, conducts briefs, and provides hands-on coaching to staff to ensure safe, efficient service.

The ideal candidate will have strong organizational skills, the ability to defuse conflicts, and familiarity with Microsoft Office; airline experience is preferred.

Qualifications

• Bachelor's Degree in Aviation, Business, or related field.
• Airline management experience preferred.
• Knowledge of basic airport procedures and ramp operations.

Responsibilities

• Provide oversight and on-the-job training for ramp staff and new hires.
• Conduct briefs and distribute training materials to mentors.
• Create and coordinate staff schedules and monitor performance.
• Ensure on-time operations and high quality customer service.

Skills

Organizational skills

Multi-tasking

Independence

Conflict resolution

Microsoft Office

Education

Bachelor's degree in Aviation/Business or related field

Tools

QIK

Sabre

Microsoft Office Suite

Job description

Piedmont Airlines is seeking a Ramp Supervisor in Charlotte, NC to oversee ramp operations and training within the Ground Handling Department. The role manages schedules, conducts briefs, and provides hands-on coaching to staff to ensure safe, efficient service.

The ideal candidate will have strong organizational skills, the ability to defuse conflicts, and familiarity with Microsoft Office; airline experience is preferred.