Ramp Operations Lead & Training Supervisor

Piedmont Airlines, Inc.; California (MO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on AA network

Medical benefits

Job summary

Piedmont Airlines, Inc. is seeking a Ramp Supervisor for the Ground Handling Department. You will oversee training, coordinate schedules, and provide hands‑on guidance to the training team while ensuring on‑time performance and high‑quality customer service.

Ideal candidates will have strong organizational skills, the ability to defuse conflicts, and proficiency with Microsoft Office. The role reports to the General Manager and requires flexibility across shifts, including weekends and nights.

Qualifications

• Outstanding organizational skills and ability to multi‑task.
• Ability to work independently and meet deadlines.
• Ability to work with all levels of management and support staff.
• Able to defuse conflicts among team members.
• Familiarity with Microsoft Office Suite.
• Flexible work schedule.

Responsibilities

• Provide oversight and direct on‑the‑job training for new hires and recurrent training for existing employees in all ramp functions.
• Conduct briefing and distribution of training material/checklists to mentors.
• Create and coordinate schedules.
• Provide hands‑on assistance to the Training Department and give feedback to managers.
• Approve employees for release to duty after training completion.
• Coach staff and provide career development.
• Correct non‑compliant behavior and administer disciplinary actions as required.
• Ensure adherence to corporate culture, policies and goals.
• Manage a staff of employees with varied duties.
• Prepare daily/weekly/monthly reports and administrative duties.
• Maximize station performance by adapting to operational changes and solving issues.
• Supervise and monitor staff to ensure on‑time performance and service quality.

Skills

Outstanding organizational skills

Multi-tasking

Independent work

Conflict defusion

Microsoft Office

Education

Bachelor’s Degree in Aviation or Business or related field

Tools

QIK

Sabre

Microsoft Office Suite

Job description

Piedmont Airlines, Inc. is seeking a Ramp Supervisor for the Ground Handling Department. You will oversee training, coordinate schedules, and provide hands‑on guidance to the training team while ensuring on‑time performance and high‑quality customer service.

Ideal candidates will have strong organizational skills, the ability to defuse conflicts, and proficiency with Microsoft Office. The role reports to the General Manager and requires flexibility across shifts, including weekends and nights.