Ramp Operations Lead — Turnarounds & Ground Services

UAS International Trip Support; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

UAS International Trip Support is seeking a Ramp Supervisor to oversee all ground-handling activities for aircraft arrivals, turnarounds, and departures. You will serve as the on-site UAS representative on the ramp, coordinating fueling, catering, cleaning, and passenger/crew movements with FBOs, airport authorities, and service providers.

You will ensure safety, regulatory compliance, and timely service delivery while communicating with flight crews for requirements and changes.

Qualifications

• Minimum 5 years of ramp or ground-handling experience.
• Strong knowledge of airport ramp procedures and safety.
• Excellent communication with crew, handlers, and airport authorities.
• Able to work in fast-paced environments and manage multiple tasks.
• Physically capable of ramp duties (walking, standing, equipment checks).
• Flexible to work shifts, nights, weekends, and irregular hours.
• Willingness for frequent travel.
• Strong problem-solving and quick decision-making.

Responsibilities

• Meet aircraft upon arrival and act as the primary UAS representative on the ramp.
• Coordinate all ground-handling services including fueling, catering, cleaning, water/lavatory, passenger/crew movements, and baggage handling.
• Liaise with FBOs/handlers, airport operations, customs/immigration, security, and other service providers to ensure timely and accurate delivery of services.
• Communicate directly with flight crew to confirm service requirements, turnaround plans, and last-minute changes.
• Monitor ramp activities to ensure compliance with airport safety rules and UAS standards.
• Provide real-time operational updates to the UAS Operations Control Center.
• Identify and resolve on-site issues promptly to prevent delays or service disruptions.
• Complete and submit post-flight documentation, including Quality Service Reports (QSR) and service verification.
• Maintain accurate records of vendor performance and service delivery.

Skills

Ramp operations

Airport safety

Stakeholder coordination

Crew communication

Fast-paced work

Shift flexibility

Problem solving

Documentation

Job description

UAS International Trip Support is seeking a Ramp Supervisor to oversee all ground-handling activities for aircraft arrivals, turnarounds, and departures. You will serve as the on-site UAS representative on the ramp, coordinating fueling, catering, cleaning, and passenger/crew movements with FBOs, airport authorities, and service providers.

You will ensure safety, regulatory compliance, and timely service delivery while communicating with flight crews for requirements and changes.