Manager, People & Development

Ralph Lauren; Kernersville (NC); On-site; USD 95,000 - 125,000; Full time

Job summary

Ralph Lauren is seeking a Manager, People Business Partner for the NC Campus to lead P&D services and programs for frontline distribution center, contact center and corporate staff in Beechwood and High Point areas.

You will partner with business leaders, manage employee relations, performance management, succession planning, onboarding and talent acquisition, while ensuring budget alignment and compliance with HR policies.

Qualifications

• Experience as an HR Business Partner/HR Generalist supporting frontline populations.
• Experience with performance management, compensation, benefits, employee relations, recruiting, change management, training, and organizational development.
• Knowledge of HR laws and policies (FMLA, ADA, FLSA, HIPAA, OSHA, EEO, etc.).
• Strong communication and presentation skills; able to build cross‑functional relationships.
• Familiarity with HRIS systems (Workday preferred) and Kronos is a plus.

Responsibilities

• Lead comprehensive P&D generalist activities aligned with business priorities.
• Consult with management on talent, staffing, design, and leadership programs to maintain competitive advantage.
• Partner with Finance to ensure budget alignment and support cost initiatives.
• Guide managers on performance management, salary planning and talent reviews to meet deadlines.
• Oversee onboarding, new hire processes, and internal mobility strategies.
• Collaborate with Talent Acquisition to build a diverse, high‑performing team.
• Develop job descriptions and ensure recruitment standards and processes remain rigorous.

Skills

HR Generalist

People Partner

Talent Management

Employee Relations

Performance Management

Succession Planning

Budgeting

Data Reporting

Workday

Kronos

MS Office

Education

Bachelor’s degree in HR or related field

Tools

Workday

Kronos

MS Office

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through Talent, Education & Communication, Employee Groups and Celebration.

The Manager, People Business Partner, NC Campus role will be responsible for the management and execution of People & Development services, policies, and programs in support of the NC Campus teams at Ralph Lauren. This role serves as a trusted business partner to the functional Business Partners, the People & Development community, and the employee population. This role will professionally oversee the implementation of company and departmental P&D programs, talent management, employee relations and performance management for all assigned functional areas. This role is based on the NC Campus and will support frontline distribution center, contact center and corporate employees located in the Beechwood, NC66 and High Point Direct facilities. This role reports to the Head of People Business Partnerships, Global Logistics.

Strategic Business Partner

• Performs comprehensive P&D generalist functions ensuring alignment with business initiatives.
• Exhibits a strong customer-focused approach to support building alliances with management, in addition to consulting and developing strategies regarding talent, staffing, management and leadership programs and organization design and development to increase effectiveness and functionality as well as maintain a competitive advantage.
• Partners with Finance to ensure budget consistency and cooperation during corporate and departmental costing initiatives.
• Partners with business leaders and Finance on the fiscal strategy for the organization, supporting the activities and work to move the business forward.
• Oversees the maintenance of employee information, OTH and freelance trackers, and strategically manages requests for salary adjustments and new hire requisitions to align with existing budgets.
• Prepares and analyzes reports as needed, monitoring key activities, data and metrics.
• Collaborates with internal P&D partners and develops strategic relationships with compensation, benefits and Global People Practices.

Employee Relations

• Advises and guides managers on employee relations issues in accordance with Company policy, best practices, and statutory requirements. This includes directions on corrective actions, performance improvement process, and termination to ensure appropriate steps and consistency.
• Conducts investigations in cooperation with Global People Practices when employee complaints or concerns are brought forth.
• Provides mediation for escalated employee issues.
• Oversees leaves of absence in partnership wi.th the Manager of Employee Rewards.
• Responds to questions pertaining to employee policies and procedures.
• Recognizes opportunities in communication and employee understanding and proactively implements processes, procedures, or tools to support the business.

Performance Management

• Leads performance management process, incorporating calibration sessions, talent reviews and salary planning, ensuring that deadlines are met, and information is communicated to employees in a timely manner once approvals are received.
• Encourages a high‑performing culture that emphasizes empowerment, continuous improvement, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a dynamic workforce.
• Develops succession planning strategies with leaders and identifies, coaches, and develops high potential employees.

Talent Management

• Performs new hire orientations and exit interviews; facilitates on‑boarding and separation processes; determines and makes recommendations regarding improvements based on feedback.
• Partners with the Talent Acquisition team to recruit and build a high performing and diverse team for the organization.
• Ensures that appropriate job descriptions are in place, and that the integrity of recruiting processes and standards for hiring remain at the highest level.
• Oversees on‑boarding process and ensures on‑boarding of new hires is consistent with Ralph Lauren policies and methodology.
• Actively engages in the internal recruitment process ensuring impactful feedback is delivered to support candidate development.
• Recognizes internal career paths for development, leveraging the Career Framework, and partners with key business members to encourage internal movement.

Employee Engagement

• Drives initiatives developed in Employee Survey Action Plans, aimed at creating, effectively managing, valuing, engaging, retaining, and leveraging a diverse workforce.
• Develops, administers, and maintains programs, procedures, and guidelines to help align the workforce with the strategic goals of the business.
• Assesses organization to determine gaps and identify training needs in conjunction with line managers, and plans appropriate activities against these needs, partnering with the Learning and Development team for the selection and contracting of internal and/or external programs and consultants, while managing costs within the budget.
• Implements and supports employee engagement activities.

General

• Other duties as assigned; essential duties may change depending on business needs.
• Development and maintenance of internal P&D team tools, Teams sites, and share drives.

Qualifications

• Experience and a proven track record working as an HR Business Partner/HR Generalist in a related field preferred, with some experience in supporting frontline employee populations.
• Must have experience with all aspects of HR, including performance management, total Compensation, benefits management, employee relations, recruiting, change management, problem resolution, training, and organizational development.
• Knowledge of basic human resources laws, policies, processes, and programs to include FMLA, ADA, FLSA, HIPAA, OSHA, EEO, etc.
• Experience maintaining a positive employee relations environment.
• Strong presentation and communication skills.
• Be able to build and maintain effective working relationships across the organization as well as within the People Team.
• Must be able to prioritize and identify critical projects requiring immediate attention.
• Must maintain collaborative relationships and effectively communicate any concerns, status of projects and issues as they may occur to mitigate any operational risks.
• Must be able to always maintain a high level of confidentiality.
• Highly proficient in MS Office software, including Outlook, Excel, Word, Teams and Power Point.
• Must have the proven ability to follow policies and procedures consistently and independently; written and verbal instruction and meet required schedules and/or deadlines.
• Must have a working knowledge of Human Resources Information Systems (HRIS) – Workday preferred.
• Familiarity with the time keeping system (Kronos) is preferred.