Radiology Workflow Coordinator

Dartmouth Health; Lebanon (NH); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Short & long-term disability

Paid time off & retirement plans

Job summary

Dartmouth Health is seeking an Administrative/Clerical professional to coordinate the daily workflow of radiology studies and support IT systems within the department. This role focuses on real-time coordination between radiologists, providers, and facilities to ensure timely and accurate study interpretation and communication.

The position requires strong communication, typing, and multitasking abilities in a high-volume environment.

Qualifications

• Associates degree preferred with two years in an office or customer service environment.
• Excellent spelling and typing skills.
• Ability to communicate tactfully with physicians, nurses, technologists and administrative staff.
• Comfortable working in a high-volume, fast-paced environment.
• Ability to independently prioritize time-sensitive workload.
• Knowledge of word processing and ability to quickly learn new IT systems.
• Knowledge of basic medical terminology preferred.

Responsibilities

• Coordinate real-time radiology workflow between radiologists, ordering providers and contracted facilities.
• Troubleshoot image movement issues across facilities using IT systems.
• Provide Help Desk support for IT issues within the department.
• Facilitate clinical communication to ensure adherence to American College of Radiology guidelines.
• Coordinate timely protocoling of exams from contracted facilities.
• Create and disseminate quality and performance reports to multiple organizations served by the department.
• Benchmark and report departmental performance against contractual commitments.
• Perform all other duties as assigned.

Skills

Office experience

Communication skills

Typing speed

Time management

IT systems familiarity

Medical terminology

Education

Associate degree preferred

Tools

Microsoft Word

EMR/IT systems

Job description

Overview

Coordinates and oversees daily workflow using assigned administrative and information technology systems to ensure the timely and accurate interpretation and communication of radiology studies.

Responsibilities

1. Coordinates, monitors and supports the real-time workflow of radiology studies between D- H radiologists, ordering providers and contracted facilities.
2. Using various IT systems, trouble‑shoots and resolves issues related to image movement between facilities.
3. Perform Help Desk functions for IT related issues within the department and will triage appropriately
4. Facilitates the clinical communication between Radiologists and ordering providers to ensure clinical practice and American College of Radiology guidelines are met.
5. Coordinates the timely protocoling of exams from contracted facilities.
6. Responsible for creating and disseminating quality and performance reports to multiple organizations served by the department.
7. Responsible for benchmarking and reporting departmental performance against our contractual commitments.
8. All other duties as assigned

Qualifications

• Associates degree preferred with two years of experience working within an office environment or customer service.
• Must have excellent spelling and typing skills.
• Must be able to communicate tactfully with a broad spectrum of professionals including physicians, nurses, technologists and administrative staff.
• Must be comfortable working in a high-volume, fast paced environment.
• Must be able to independently prioritize and re‑prioritize a time‑sensitive workload.
• Knowledge of word processing and ability to quickly learn new Information Technology systems.
• Knowledge of basic medical terminology preferred.

Required Licensure/Certifications

– None

• Area of Interest: Secretarial/Clerical/Administrative
• Pay Range: $19.20/Hr. – $29.76/Hr.
• FTE/Hours per pay period: 1.00 – 1.00 – 40 hrs/week
• Shift: Day
• Job ID: 42793

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans.

Dartmouth Health is an Equal Opportunity and Aff…

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.