Radiology Workflow Coordinator

Dartmouth-Hitchcock Medical Center; Lebanon (NH); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

Dartmouth-Hitchcock Medical Center in Lebanon, NH, seeks a Coordinating Administrative Specialist to coordinate and oversee real-time radiology study workflow using IT systems. You will facilitate communication between radiologists, ordering providers, and contracted facilities to ensure timely interpretation and reporting.

You will troubleshoot image movement issues, perform Help Desk tasks within the department, and generate quality and performance reports to monitor contractual commitments,

Qualifications

• Associates degree preferred with two years of office or customer service experience.
• Excellent spelling and typing skills.
• Ability to communicate tactfully with physicians, nurses, technologists and administrative staff.
• Comfortable working in a high-volume, fast-paced environment.
• Able to independently prioritize and re-prioritize time-sensitive workload.
• Knowledge of word processing and ability to quickly learn new IT systems.
• Knowledge of basic medical terminology preferred.

Responsabilités

• Coordinates, monitors and supports the real-time workflow of radiology studies between radiologists, ordering providers and contracted facilities.
• Troubleshoots and resolves issues related to image movement between facilities using various IT systems.
• Perform Help Desk functions for IT related issues within the department and triage appropriately.
• Facilitates clinical communication between Radiologists and ordering providers to ensure clinical practice and guidelines are met.
• Coordinates timely protocoling of exams from contracted facilities.
• Responsible for creating and disseminating quality and performance reports to organizations served by the department.
• Responsible for benchmarking and reporting departmental performance against contractual commitments.
• All other duties as assigned.

Connaissances

Customer service

Communication

Typing

Time management

Prioritization

Formation

Associate's degree preferred

Outils

Microsoft Word

Description du poste

Overview

Coordinates and oversees daily workflow using assigned administrative and information technology systems to ensure the timely and accurate interpretation and communication of radiology studies.

Responsibilities

• Coordinates, monitors and supports the real-time workflow of radiology studies between D-H radiologists, ordering providers and contracted facilities.
• Using various IT systems, trouble-shoots and resolves issues related to image movement between facilities.
• Perform Help Desk functions for IT related issues within the department and will triage appropriately
• Facilitates the clinical communication between Radiologists and ordering providers to ensure clinical practice and American College of Radiology guidelines are met.
• Coordinates the timely protocoling of exams from contracted facilities.
• Responsible for creating and disseminating quality and performance reports to multiple organizations served by the department.
• Responsible for benchmarking and reporting departmental performance against our contractual commitments.
• All other duties as assigned

Qualifications

• Associates degree preferred with two years of experience working within an office environment or customer service.
• Must have excellent spelling and typing skills.
• Must be able to communicate tactfully with a broad spectrum of professionals including physicians, nurses, technologists and administrative staff.
• Must be comfortable working in a high-volume, fast paced environment.
• Must be able to independently prioritize and re-prioritize a time-sensitive workload.
• Knowledge of word processing and ability to quickly learn new Information Technology systems.
• Knowledge of basic medical terminology preferred.

Required Licensure/Certifications

• None