Radiology Scheduling & Care Coordination Specialist

University of Southern California; Glendale (CA); Presencial; USD 32.000 - 54.000; Jornada completa

Descripción de la vacante

Keck Hospital of USC in Glendale, CA seeks a Scheduling Coordinator to manage patient appointments and pre-authorizations, ensuring all testing and imaging are completed and charts prepared for each visit or surgery.

The role requires strong customer service, problem-solving, familiarity with medical terminology, and experience with appointment scheduling systems. You will coordinate with clinicians, nursing staff, and ancillary departments while maintaining confidentiality.

Formación

• High school diploma or equivalent required.
• Minimum 3 years as a procedure scheduler.
• Demonstrated ability to problem-solve and provide effective resolution.
• Excellent customer service behavior expected.
• Familiar with medical terminology.
• Knowledge of computerized appointment scheduling system preferred.
• Radiology and image-guided procedure knowledge preferred.
• Fire Life Safety Training (LA City) – card required within 30 days of hire if not already held.

Responsabilidades

• Analyze, plan, and prioritize workload anticipating conflicts.
• Submit for approval and schedule biopsy requests.
• Coordinate nursing staff to ensure adequate resources and avoid conflicts.
• Schedule Anesthesia for all cases as required.
• Schedule exams for Interventional procedures, Bronch Lab, and Gamma Knife
• Verify insurance and authorizations with insurance/Admitting Department.
• Demonstrates accuracy and thoroughness in entering information into the computer system.
• Communicates all changes with patient and case information to all involved personnel.
• Adheres to protecting patient confidentiality.
• Works positively with colleagues to create an effective, efficient work place dedicated to customer service
• Demonstrates flexibility, self-direction, accuracy and problem solving skills in daily activity.
• Confirm patient appointments, and give any preparation instructions as needed.
• Performs other duties as assigned.

Conocimientos

Customer service

Problem solving

Medical terminology

Communication

Educación

High School or equivalent

Herramientas

Computerized appointment scheduling system

Descripción del empleo

Keck Hospital of USC in Glendale, CA seeks a Scheduling Coordinator to manage patient appointments and pre-authorizations, ensuring all testing and imaging are completed and charts prepared for each visit or surgery.

The role requires strong customer service, problem-solving, familiarity with medical terminology, and experience with appointment scheduling systems. You will coordinate with clinicians, nursing staff, and ancillary departments while maintaining confidentiality.