Radiology Scheduler & Patient Experience Lead

Summit Health Management; Fair Lawn (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group in New Jersey is seeking a full-time front desk receptionist to greet patients, coordinate arrivals, and support the scheduling and billing process. You will work closely with patients, providers, and staff to keep the reception area organized and to ensure a smooth check-in experience.

This role requires professionalism, strong communication, and the ability to handle insurance questions, co-pays, and appointment changes.

Qualifications

• HIPAA compliance is essential for protecting patient information.
• Professional appearance and conduct in accordance with organizational standards.
• Ability to handle patient questions about insurance and co-pays.

Responsibilities

• Greets patients, customers and family in person and by phone in a courteous and timely manner.
• Ensures patient arrival according to schedule and updates patient arrival time when necessary.
• Collection of patient co-pays and outstanding balances.
• Schedules and reschedules radiology exams and informs patients of pre-exam prep.
• Maintains reception area and documentation in an organized, confidential manner.

Job description

Summit Medical Group in New Jersey is seeking a full-time front desk receptionist to greet patients, coordinate arrivals, and support the scheduling and billing process. You will work closely with patients, providers, and staff to keep the reception area organized and to ensure a smooth check-in experience.

This role requires professionalism, strong communication, and the ability to handle insurance questions, co-pays, and appointment changes.