Patient Concierge & Surgical Scheduler

Summit Health; Berkeley Heights (NJ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

Disability insurance

Vision benefits

FSA coverages

401k savings plan

Job summary

Summit Health in Berkeley Heights, NJ is seeking a friendly medical receptionist to greet patients, schedule appointments, handle calls, and prepare charts for visits.

You will maintain patient records, verify information, coordinate with clinicians, and ensure accurate data entry while upholding privacy and high-quality customer service. Strong English communication and basic computer skills required.

Qualifications

• High School Diploma or GED required.
• Heartsaver within 30 days of hire.
• Previous PSR experience preferred; prior office experience preferred.
• Ability to communicate in English, both orally and in writing.
• Excellent interpersonal and customer service skills.
• Accurate computer data entry skills.
• Ability to organize and perform multiple tasks in a timely manner.
• Knowledge of medical office terminology; basic proficiency with computer use.

Responsibilities

• Greet patients and families; schedule appointments and admissions.
• Answer calls promptly; direct calls and take messages as needed.
• Prepare charts for new patients and ensure records are complete.
• Request and prep medical records for physician visits.
• Maintain scheduling and communication resources; update on-call lists.

Skills

Customer service

Phone etiquette

Communication skills

Multitasking

Education

High school diploma or GED

Associate degree preferred

Tools

EHR system

Practice Management System

Windows OS

Job description

Summit Health in Berkeley Heights, NJ is seeking a friendly medical receptionist to greet patients, schedule appointments, handle calls, and prepare charts for visits.

You will maintain patient records, verify information, coordinate with clinicians, and ensure accurate data entry while upholding privacy and high-quality customer service. Strong English communication and basic computer skills required.