Radiology Scheduler

Aura Health; Brewer (ME); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Health coverage

Incentives

Retirement options

Job summary

Aura Health is seeking an in-office Scheduling Navigator to coordinate patient appointments, greet visitors, and ensure accurate patient records in a fast-paced healthcare setting.

The role emphasizes clear communication with patients, providers, and payers, handling scheduling across various procedures, and upholding safety and confidentiality standards while delivering excellent service.

Qualifications

• High School Diploma/GED and 1+ year experience in a medical office.
• Basic computer proficiency, strong communication, and customer service skills.
• Ability to work independently and in team settings, multitask, and prioritize efficiently.
• Physical ability to lift light objects and perform sedentary work involving walking and standing.

Responsibilities

• Perform scheduling functions via phone or in person, ensuring efficient booking per patient and provider requests.
• Verify and record patient information, including clinical, demographic, and insurance details.
• Coordinate multi-resource scheduling, including diagnostics and procedures, while maintaining compliance with documentation guidelines.
• Support department communication, assist with process improvements, and uphold safety policies.
• Provide excellent customer service, manage phone metrics, and assist with registration accuracy.

Skills

Communication

Customer service

Medical office experience

Multitasking

Teamwork

Education

High School Diploma/GED

Associate degree

Job description

Role Overview:

This position involves scheduling and coordinating patient appointments, managing communication with patients, providers, and payers, and ensuring accurate documentation. Responsibilities include greeting visitors, assessing requests, facilitating access to healthcare services, and handling appointment modifications across multiple modalities and procedures.

Key Duties

• Perform scheduling functions via phone or in person, ensuring efficient booking per patient and provider requests.
• Verify and record patient information, including clinical, demographic, and insurance details.
• Coordinate multi-resource scheduling, including diagnostics and procedures, while maintaining compliance with documentation guidelines.
• Support department communication, assist with process improvements, and uphold safety policies.
• Provide excellent customer service, manage phone metrics, and assist with registration accuracy.

Qualifications & Skills

• High School Diploma/GED and 1+ year experience in a medical office.
• Basic computer proficiency, strong communication, and customer service skills.
• Ability to work independently and in team settings, multitask, and prioritize efficiently.
• Physical ability to lift light objects and perform sedentary work involving walking and standing.

Preferred Qualifications

Associate’s degree, call center or medical office experience, and knowledge of medical terminology.

Additional Info

Compensation ranges from $16.15 to $28.80 per hour, with benefits including health coverage, incentives, and retirement options. The role requires compliance with vaccination policies and adherence to safety and confidentiality standards.

This role aims to support patient-centered care by facilitating smooth scheduling and communication within a healthcare environment.