Radiology Scheduling Specialist II

UVM Health - Central Vermont Medical Center; Berlin (VT); On-site; USD 42,000 - 55,000; Full time

Job summary

UVM Health - Central Vermont Medical Center is seeking a Scheduling Specialist II to manage patient appointments across clinics, in person or by phone, using the automated scheduling system. Under supervision, you will triage issues, coordinate tests and procedures, and provide clear instructions to patients.

The role emphasizes strong communication, collaboration with staff, and training new team members. Prior administrative experience and comfort with computer systems are required, with a

Qualifications

• High school graduate or equivalent.
• Must be knowledgeable in office procedures and medical terminology.
• Must have good communication skills and be knowledgeable in computers.

Responsibilities

• Schedule and coordinate simple and complex patient appointments in clinics, in person or over the phone, using the automated scheduling system.
• Triage patient problems and schedule related tests and procedures.
• Provide patient instructions and communicate effectively to ensure positive outcomes.
• Develop collaborative relationships with peers, patients, providers and visitors.
• Train new staff and serve as an advanced scheduling resource and mentor to staff.

Skills

Communication

Office procedures

Medical terminology

Computers

Education

High school diploma or equivalent

Tools

Scheduling system

Job description

Overview

Under the general supervision of the Director of Radiology and Operations Supervisor, the Scheduling Specialist II performs scheduling and coordinates simple and complex patient appointments for respective clinics, both in person and over the phone, using an automated patient scheduling system. The Scheduling Specialist II triages patient problems, schedules related tests and procedures, and provides appropriate patient instructions. Communicates effectively to ensure a positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors. Trains new staff and serves as an advanced scheduling resource for providers and a mentor to staff.

Education

High school graduate or equivalent. Must be knowledgeable in office procedures and medical terminology. Must have good communication skills and be knowledgeable in computers.

Experience

One year of administrative experience required.